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Wikipedia / Marriott Hotels & Resorts

Marriott Hotels & Resorts is Marriott International's brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development.

History

Foundation and early years

The Marriott hotel chain began when the Hot Shoppes, Inc. restaurant company decided to diversify into hotels. Its first hotel opened in 1957 in Virginia, the Marriott Motor Hotel, adjacent to The Pentagon and Washington National Airport. The company's second hotel was the nearby Marriott Key Bridge Motor Hotel, which opened in 1959. This was soon followed by Marriott Motor Hotels in Dallas in 1960, Philadelphia in 1961, Atlanta in 1965, and Saddle Brook, New Jersey in 1966.

Hot Shoppes, Inc. was renamed the Marriott Corporation in 1967, by which point it was operating 8 hotels.

In 1967, Marriott acquired its first resort hotel, the historic Camelback Inn in Arizona, United States. In 1969, the Paraiso Marriott, the first international Marriott Hotel, opened in Acapulco, Mexico. That same year, Marriott bought the famed Essex House overlooking Central Park in New York City.

In 1972, the Marriott lodging division acquired the Greek-based Sun Line cruise line, which it owned until 1987.

In 1975, Marriott Hotels & Resorts expanded to Europe, with the opening of the Amsterdam Marriott. In 1980, Marriott opened its first hotel in the Middle East, the Riyadh Marriott, in Saudi Arabia. The Cairo Marriott followed in 1981, the chain's first hotel in Africa.

In these first several decades, Marriott International owned and managed many of the hotels within its portfolio. In 1993, the company decided to spin off the real estate ownership operations as a new company, Host Marriott, while retaining hotel management services under the Marriott International company name.

Development since 2000

By 1999, there were over 360 Marriott Hotels & Resorts in 47 countries, and in November 2010, Marriott Hotels & Resorts announced the opening of what is said was their 500th property, the Pune Marriott Hotel & Convention Centre, in Pune, India. In September 2005, Marriott Hotels & Resorts unveiled its first new room designs in ten years. Dubbed "mSpot", the new rooms feature clean lines and updated technology.

In 2013, Marriott committed to transitioning to cage-free eggs at all properties. In 2018, the company renewed its pledge to eliminate eggs from caged hens by 2025. Marriott released an update concerning the status of its commitment in May 2025, which noted that by year-end 2024, 92% of egg purchases in managed hotels were cage-free. However, only 64% of global purchases at managed hotels and 47% of purchases by franchised properties in the U.S., Canada, and the Caribbean and Latin America were cage-free at that time. In their statement, Marriott cited challenges related to avian flu-induced supply chain dynamics. In response, activist groups staged numerous protests globally, which included disrupting the speaking events of Marriott executives and creating "a website that featured grotesque AI-generated images of Marriott International CEO Anthony Capuano surrounded by bloody feathers and dead chickens."

In August 2020, Marriott announced it was ending its Make A Green Choice program. In October 2020, the UK data privacy watchdog fined Marriott Hotels £18.4 million for a serious data breach that exposed the millions of the companies customer's data to cyber-criminals.

In July 2022, The Marriott Hotel revealed that the company's data had been breached. Hackers were able to compromise the hotels' data which led to 20GB of data which included internal documents and information in addition to consumer data such as credit card information. The hackers broke into a server at the Marriott Hotel at Baltimore-Washington International Airport. The group shared screenshots of customer information and were in contact with the Hotel chain. This data breach marks the third data breach for the company in the last 4 years.

In 2023, a criminal investigation was opened against Marriott in Poland, claiming that it acted fraudulently and unethically against the Lim company, the owner of a Warsaw hotel. During the COVID-19 period, Marriott would not keep up the hotel's maintenance and shifted the costs of maintaining the empty hotel to the Lim Company. At the same time Marriott prevented the Lim Company from renting the hotel to the National Health Fund for doctors' housing or contracting for advertising deals until the Lim Company would pay unwarranted bonuses to Marriott.

Accommodations

Historical

US

Non-US

Total

2006

Properties

470

Rooms

168,383

2007

Properties

313

156

469

Rooms

124,584

43,952

168,536

2008

Properties

321

157

478

Rooms

127,192

45,409

172,601

2009

Properties

326

165

491

Rooms

128,628

48,421

177,049

2010

Properties

326

168

494

Rooms

128,916

49,818

178,734

2011

Properties

322

170

492

Rooms

127,826

51,028

178,854

2012

Properties

320

169

489

Rooms

126,113

50,096

176,209

2013

Properties

312

174

486

Rooms

123,296

51,213

174,509

2014

Properties

314

185

499

Rooms

124,686

54,535

179,221

From 2015

NorthAmerica

Europe

Middle E.& Africa

Asia &Pacific

CaribbeanLatin Am.

Total

2015

Properties

342

94

18

45

27

526

Rooms

134,425

23,071

6,206

15,804

7,771

187,277

2016

Properties

345

97

20

58

26

546

Rooms

135,813

23,872

6,809

20,286

7,516

194,296

2017

Properties

347

98

22

70

29

566

Rooms

137,333

24,069

7,389

23,479

8,010

200,280

2018

Properties

341

94

24

80

28

567

Rooms

134,834

23,969

8,061

26,962

7,540

201,366

2019

Properties

340

97

25

83

30

575

Rooms

134,412

24,595

8,119

28,000

8,033

203,159

2020

Properties

340

100

26

90

29

585

Rooms

133,972

25,946

8,110

30,008

7,789

205,825

2021

Properties

340

103

26

96

29

594

Rooms

132,791

26,719

7,968

32,119

7,789

207,386

2022

Properties

339

75

28

102

31

575

Rooms

132,960

21,454

8,726

33,992

8,311

205,443

2023

Properties

337

77

29

112

32

587

Rooms

132,856

21,990

9,083

37,674

8,461

210,064

Notable properties

London, United Kingdom:

New York City, United States:

Portland, Oregon, United States:

Washington, D.C., United States:

See also

References